App crash when unplug Realsense device

Nuitrack SDK Reporting Software Issues
1

Dear supporter,
When i try to use hand tracking demo from Nuitrack. It work normally until i unplug Realsense device, after few seconds app cash. You can see event log of windows like below:
Faulting application name: Unity.exe, version: 2018.2.10.19109, time stamp: 0x5ba37ac2
Faulting module name: NuitrackModule.dll, version: 0.0.0.0, time stamp: 0xabc0abb8
Exception code: 0x40000015
Fault offset: 0x0000000000259cba
Faulting process ID: 0x2f00
Faulting application start time: 0x01d460516267be8f
Faulting application path: C:\Program Files\Unity\Editor\Unity.exe
Faulting module path: C:\Users\anh.nguyenphamhung\Documents\Work\x64\nuitrack-win64(1)\nuitrack\middleware\NuitrackModule.dll
Report ID: b656073e-beb0-4699-9268-7f7e65cffa2b
Faulting package full name:
Faulting package-relative application ID:

2

FWIW - there is currently no real connection/disconnect tracking inside nuitrack.

Westa

3

Dear Westa,
Is there any solution to prevent app crash when nuitrack can not connect camera device?

4

We just warp the Nuitrack Init and Update functions in a try catch…e.g.

try{
     nuitrack.Nuitrack.Update();
}catch (Exception e){
     Debug.Log("Nuitrack Exeption : " + e);
}

Hope this helps

5

In our source code, we try catch like your suggestion but app still crash when i unplug camera device.