Cant initialiaize Nuitrack with a RealSense D415 sensor (couldnt solve requests)

TVico / VicoVR - Nuitrack based sensor
1

Hi everyone.
I got my hands on a Intel RealSense D415 and I’m having some trouble initializing a Nuitrack instance. Whenever I try to launch i it returns
Test failure!

Can’t create DepthSensor module

Realsense2DepthProvider: Can’t initialize Realsense2: rs2_config_resolve(config:000000002D8C86B0, pipe:0000000014ABC970):

Couldn’t resolve requests

Looking online I found that Couldn’t resolve requests is due to asking Nuitrack to launch at a resolution/fps that the camera cant support, but I already tinkered with the config file with the data I found online, but the error persists.

If anyone knows what is causing this and/or know how to fix it I would appreciate it so much.

Thanks in advance :slight_smile:

2

Hello @Reki
This error is related to the USB port or cable version. Please ensure that you are using a USB 3 port and cable.
You can also launch RealSense Viewer(Release RealSense SDK 2.0 beta (v2.57.4) · realsenseai/librealsense · GitHub) and check the USB version in the upper left corner.
Nuitrack with RealSense will not work if the version is lower than 3.0.