Compatibility test does not end

Compatibility test does not end
win 64
RealSense 415

Do you see the depth map after you click “Compatibility Test”?
If yes, please go to %NUITRACK_HOME%/data. Do you see the file “e24b…”?
If the file is created, please close the activation tool and run it again.
If this file wasn’t created, please run the activation tool as Administrator.
If you don’t see the depth map after you click “Compatibility Test”, please run “nuitrack_sample” from %NUITRACK_HOME%/bin and provide us with the console output.