Compatibility test not completing


#1

Hi there,

I have been using Nuitrack for a while, but I recently had to reinstall the program on my computer. I keep running into the problem of the compatibility test not completing. It remains on this screen (I’ve had it running for about 20 minutes now) -

I’m using an Intel D435 camera on Windows 10.

Any ideas of what’s causing this?

Thanks!
Sam


#2

Please run nuitrack_sample and provide us with the output (press “Win” + “R” -> type “cmd” -> type “nuitrack_sample”).