I can't buy a license!

Hi!

Downloaded https://github.com/3DiVi/nuitrack-sdk/releases/download/v0.38.0/nuitrack-windows-x64.exe

Installed it on my desktop computer.

It doesn’t work with my Intel RealSense D435i camera!

It doesn’t work because I don’t have a license key? Does your product have a trial period?

I thought the problem was because I didn’t have a license key. Filled out the form. I was prompted to go to 3DiVi Cognitive to create an account. But this link doesn’t work!!!

This link: 3DiVi Cognitive - also does not work!!!

I can not buy a license!

Hi @tendra ,

Sorry for these issues,

  • Nuitrack could be tried out (“Try Nuitrack” button) without any license.
    In this case error message correlates with improper connection to the D435i sensor (it is mostly specific to the Realsense lineup).
    Please make sure it is connected to the USB3.0 (or higher) port and try to switch cable (there are a lot of posts with similar issues related to Realsense sensors). To make sure it is connected properly - please download official Realsense Viewer from this page.

  • Right now we’re not sure on particular reasons why cognitive.3divi.com isn’t available on your side. Please connect us directly at nuitrack@3divi.com, we’ll work it out.

First item (trying Nuitrack) doesn’t depend on second, so you are welcome to proceed step-by-step.