Nuitrack AI not providing 3D joint data (#965)

Nuitrack SDK Unity3D
1

Hi ,

I have Nuitrack subscription license

Product name: Nuitrack Pro

System configuration as below.

Windows 11 Pro

11th Gen Intel(R) Core ™ i5-1135G7 @ 2.40GHz 2.42 GHz

16 GB RAM

Intel Iris Xe Graphics

Sensor : Intel RealSense D435

Issue1:

While recording as CSV using Nuitrack tool

Classical pose method is recording 3D joint data but AI is not & depth stream is not visible.

See attached file.

Skeletal_Data_Classical VS AI
Skeletal_Data_Classical VS AI4433×1291 2.62 MB

Issue 2:

In Unity Classical pose method only works

If AI check box is ticked in Nuitrack manager, no 3D skeletal join data and depth stream is blank.

Please help on this

2

Hi @DTSXR,
Sorry for this issue and thank you for noticing.
We’ll reproduce this issue on our side and get back with a reply in a few business days.

3

Thank you for attending to this issue. please let me know if anything need from my end.

4

@TAG

Any updates on this request, Please let me know if anything needed from end.

Thanks,
Habeeb

5

Hi @DTSXR

I wrote you a private message, please check.

6

Hi @irakli
Thanks for attending to this, but sorry i havent received you message for some reason. can you drop me a mail please.