Nuitrack Does Not Detect Orbbec Device

Hello there!

I am trying to install Nuitrack for a project made with Unity and Orbbec Astra Pro. I can activate the trial license with developer PC. I tried to install in a client PC, I installed orbbec camera driver + nuitrack. After that when i try to activate the trial license (different one compared to developer pc), the activation software does not detect the orbbec at all. It always shows no device. I tried with different orbbec, usb port… still same.

Could you provide the information about your:

  • OS
  • Nuitrack version
  • Sensor

Also run nuitrack_sample.exe and send us the console output.