I tested OrbbecViewer.exe and it can successfully capture Color, Depth, IR, Point Cloud data.
Please refer to Figure 1 and 2
I’ve downloaded the latest version of nuitrack-windows-x64.exe, but it can’t find my Orbbec Gemini 2.
Please refer to Figure 3
This is what the device manager shows Orbbec Gemini 2
Please refer to Figure 4
I have used Kinect v2 to test that the Nuitrack SDK can operate normally.
What other pre-settings do I need to do?
Many thanks!
Gemini 2 support is in progress according to the Nuitrack depth sensor page:
Edit: v0.37.8 has just been released with beta Gemini support
Hello, @mavishsieh8313, @gabor.
Thank you for your interest in the Nuitrack. Please, provide us with the following information:
PID/VID are located here in OrbbecViewer:
They can also be found here in windows (there’ll be your sensor instead of the device present on the picture):
Hi, @gvr
OS
－CPU：Intel(R) Core™ i5-8300H
－RAM：8.00 GB
－System type：x64
－Version: Windows 10
PID/VID of the problematic sensor(s)
PID：0x0701
VID：0x2BC5
Nuitrack Version
0.37.7
Hey, @mavishsieh8313.
Thanks for the feedback. We’ll mention you here as soon as there’s some news.
Hey, @mavishsieh8313.
There’s a little contradiction between the title and the screenshots you have sent. Could you, please, add some details about your sensor by answering the following questions? Why is your sensor named ‘DaBai DCL SN#AUG56300040’? Did you buy it from official Orbbec store?
There’s a picture of how Gemini 2 looks in OrbbecViewer:
ours: 
yours: 
Hi @gvr ,
Sorry for the late reply.
We bought Gemini 2 from dealer website.
Dealer YAHBOOM Website
Purchase Website
https://detail.tmall.com/item.htm?id=727469964546&scene=taobao_shop&spm=a1z10.1-b-s.w5003-22651379998.13.246944e1udb8FA
We changed to use a Type-C cable to connect, and it displayed the same device name.
Please check out the picture below.
Hey, @mavishsieh8313.
Thanks for the information. We’re now clarifying some details with the dealer. We’ll let you know if there’s any news.
Hi, @mavishsieh8313.
We’re glad to tell you that we’ve added support for your sensor. Check out our latest release (link).
Feel free to contact us if you encounter any issues.
Hello, @mavishsieh8313.
Have you had a chance to try out the added sensor support? Do you have any other issues?
