PyNuitrack Crash

Nuitrack SDK
1

Hi,

What is not working:

I tried to use PyNuitrack to record human skeleton. Once I enabled CNN_HPE, the example code crashed with the following warnings:

WARNING: Can’t load library: %NUITRACK_HOME%/middleware/plugins/openvino_gapi_preproc.dll WARNING: Can’t load library: %NUITRACK_HOME%/middleware/plugins/openvino_intel_cpu_plugin.dll WARNING: Can’t load library: %NUITRACK_HOME%/middleware/plugins/openvino_ir_frontend.dll WARNING: Can’t load library: %NUITRACK_HOME%/middleware/plugins/openvino_c.dll WARNING: Can’t load library: %NUITRACK_HOME%/middleware/plugins/libcnn-hpe.dll WARNING: Can’t load library: %NUITRACK_HOME%/middleware/plugins/libcnn_hpe_plugin.dll

Meanwhile, the RegressionSkeletonization does not work.

What is working:

I also tried with the GUI, the Nuitrack AI GUI works fine with skeletonization and csv recorder
meanwhile, nuitrack_sample.exe also works fine with skeletonization

Here are the platforms I am running on

Windows 11
Python 3.10.16
IntelRealsense L515
Nuitrack v0.37.24

Could anyone help me with this? Thanks!

Best regards,
Changhan

2

Hello @portraitcc

It looks like NUITRACK_HOME variable is not set or open vino library conflict.
Could you check the value in the NUITRACK_HOME variable in python print(os.path.isdir(os.getenv("NUITRACK_HOME")))?
Do you have other packages or programs using open vino? Could you send me the pip3 freeze log?

3

Hi @irakli ,

Thanks for your reply.

print(os.path.isdir(os.getenv(“NUITRACK_HOME”)))
True

I am pretty sure that the NUITRACK_HOME is properly set.

Attached please find the freeze log

asttokens==2.0.5
Bottleneck==1.4.2
certifi==2024.8.30
colorama==0.4.6
contourpy==1.3.1
cycler==0.11.0
decorator==5.1.1
exceptiongroup==1.2.0
executing==0.8.3
fonttools==4.51.0
ipython==8.27.0
jedi==0.19.1
kiwisolver==1.4.4
matplotlib==3.9.3
matplotlib-inline==0.1.6
numexpr==2.10.2
numpy==1.26.4
opencv-python==4.10.0
opencv-python-headless==4.10.0
packaging==24.1
pandas==2.2.3
parso==0.8.3
pillow==10.4.0
pip==24.2
prompt-toolkit==3.0.43
pure-eval==0.2.2
py_nuitrack_windows_python3.10==0.1.0
Pygments==2.15.1
pyparsing==3.2.0
PySide6==6.7.3
python-dateutil==2.9.0.post0
pytz==2024.1
setuptools==75.1.0
shiboken6==6.7.3
six==1.16.0
stack-data==0.2.0
tornado==6.4.1
traitlets==5.14.3
typing_extensions==4.11.0
tzdata==2023.3
unicodedata2==15.1.0
wcwidth==0.2.5
wheel==0.44.0

I don’t think there’s any other packages or programs using open_vino

4

Hi,

I rolled it back to python 3.8. Then the problem is gone.
So the problem becomes version specified. Please take a look at the python3.10.16. Thanks!

Best regards

5

Hi @portraitcc

Thanks for the bug report, we will try to reproduce, if confirmed we will release a fix in one of the updates.

6

hi @portraitcc

Tested on python 3.10.11(latest pre-build release available for download) and 3.10.16 with all the packages you mentioned and everything works fine.
Can we remotely connect to your pc via anydesk to diagnose the issue?

7

We’ve released an update with crash fixes. Please test it and let us know if the issue is resolved: nuitrack-sdk/PythonNuitrack-beta at v0.38.4 · 3DiVi/nuitrack-sdk · GitHub