RealSense D415 on Win7 does not work

Nuitrack SDK Reporting Software Issues
1

I have a combination of Astra camera and Nuitrack that works fine on Win7 (x32-x64), except of accuracy and reliability issues.

Now I am trying the RealSense D415 to get working with Nuitrack.
RealSense Viewer started to work after resolving a list of issues like driver update, firmware version update, USB C connection issues etc
But Nuitrack sample fails, it can not connect to the sensor.

What can be the problem?

Here is the details:
RealSense
Firware: 5.10.6
SDK: Build 2.16.5.367 for win7 (do not sure about the bitness, there is no option to select it)
Driver: included in SDK

Nuitrack
Nuitrack: 0.24.0 (x32-x64)
SDK: 1.3.5

Platform
Windows: 7 (x64)

Error Message
RealSense_error_message

2

Hi Alex,

Please specify what accuracy and reliability issues do you encounter?

Current Nuitrack version is compiled with RealSense SDK version 2.15.0. In this version, Windows 7 was not supported. The next Nuitrack version will be compiled with the latest RealSense SDK release (v2.16.5) and the mentioned errors will be resolved.

3

The next Nuitrack version will be compiled with the latest RealSense SDK release (v2.16.5) and the mentioned errors will be resolved

When are you planning to release next version and will Windows 7 be supported?

Current Nuitrack version is compiled with RealSense SDK version 2.15.0. In this version, Windows 7 was not supported

Yes, Nuitrack x64 works on Windows 10 machine with 2.15.0 SDK version.

My app requires x32-x64 bitness, will Nuitrack x32 work on WIn10 with RealSense?

4

We’re planning to release new Nuitrack version this or next week.

Yes, Nuitrack should work fine on Windows 10 with RealSense.