[SOLVED] Reinstall nuitrack-windows-x64.exe

Nuitrack SDK Reporting Software Issues
1

reinstall nuitrack-windows-x64.exe will no going when the installation progress 66%image

2

Hi BigLine,

Did you uninstall Nuitrack from your system before installing the new version? Sometimes this can happen if Nuitrack wasn’t uninstalled.

3

Yes，thank you。This Problem solved ，that is because of the set_sys_env.bat failed。
By the way 。I have two problems want to know ：
1、if one computer had activation with one sensor,but I need to change other sensor, I must reinstall nuitrack-windwos-x64.exe?
2、when power off computer，and start computer Nuitrack the will not work ,you need to Re insert the USB ports with the sensor。
and I found the the sensor with the firmware version: 05.09.02.00 will work but higher version need reinsert USB ports.
(ps: sensor is RealSense D415)
thank you!!

4

  1. If you installed Nuitrack on your PC, activated the sensor and want to use another sensor with this PC, you’ll need to purchase another license (for a second sensor), delete license.json from your PC and activate Nuitrack again with the new sensor.

  2. Here’s a workaround solution for the issue with plugging/unplugging the sensor:

Edit nuitrack.config. Set the parameters "Preset" and "LaserPower" to the default sensor settings:

json
"Realsense2Module":
{
     "Depth":
     {
          "Preset": 0,
          "LaserPower": 150.0
     }
}

You can view default settings in Realsense Viewer. Before that, you have to unplug and plug the sensor in order to reset the settings.

1 Like
5

Thank you. The problems have been solved。