Unity 2019.1.11f1 Crashes with NuiTrack


#1

I’m using Ubuntu 16.04, Unity 2019.1.11f1, latest version of NuiTrack for application testing.

I was just trying to check the tutorials and while running Unity crashes.

Note:-
Unity is working fine for other applications in Ubuntu 16.04.
NuiTrack latest version is installed and activated with trial license.

Thanks…


#2

Hi Prasanna,

Do you have any errors in Unity log? Is any error displayed when Unity crashes?
We’ll investigate this issue.


#3

Yeah, It was crashing again and again without any message. After reboot and command line library linking, it stopped. Don’t why.

But a new problem is Unity application freezes after 3-4 second.

LicenseNotAcquiredException: NuitrackException (LicenseNotAcquiredException)
nuitrack.NativeImporter.throwException (nuitrack.NativeImporter+ExceptionType type) (at :0)
nuitrack.NativeNuitrack.Update () (at :0)
nuitrack.Nuitrack.Update () (at :0)
NuitrackManager.Update () (at Assets/NuitrackSDK/Nuitrack/Scripts/NuitrackManager.cs:371)


#4
  1. Did you activate Nuitrack? What license type do you use (trial, perpetual…)?
  2. Did you manage to run standard Nuitrack samples (for example, nuitrack_sample)?

#5

Yes, Nuitrack activated. Trial License.

No. Standard samples are not working.


#6
  1. Did you generate your Trial key in your Nuitrack account or copy it from another PC? Trial key should always be generated and applied to only one PC (one license - one PC, second license - second PC, etc.).
  2. Please run the command ls -al /usr/etc/nuitrack/ to check permissions for data folder. If you see root root for this folder, then run the command sudo chown -R $USER:$USER /usr/etc/nuitrack/data to grant permissions.