Unity crashes with nuitrack on play

Nuitrack SDK Unity3D
1

Hello,
i’m using a windows 64 bit pc with:

  1. intel realsense d435 (the viewer works)
  2. nuitrack (trial licenses, activation tool(version 0.29.0) and nuitrack_sample works if i run them as administrator)
  3. Unity(version 2019.3.0f6) with nuitrackSDK
    to try to build an avatar in virtual reality.

Unity crashes every time i play one of the scenes from the Tutorials inside the nuitrack sdk, but without reporting any error.
This is what happen as soon as i press the play button.

Screenshot (15)
Screenshot (15)3840×2160 631 KB

After a few seconds it just says “Unity has stopped working” and then Unity closes.

Someone know what is going on and what should i do to fix the problem?
Thank you in advance for the help.

2
  1. Make sure that the package from RealSense has not been imported into the project (it can conflict with Nuitrack).
  2. Please try to run Unity as Administrator.
  3. Provide us with the Unity crash log (https://docs.unity3d.com/Manual/LogFiles.html)
3

Thank you for the suggestions.
I don’t know why i didn’t think about it, but running Unity as Administrator solve the problem.
Thank you for your time.

4

By running unity as administrator you mean UnityHub because I tried running UnityHub as administrator but exact same issue of the crash. I’m using Unity2019.2.2.f1 for the project

5

Dear Hisham.

To configure running Unity from UnityHub as an administrator, you need to go to the folder Unity.exe and follow these steps:

  1. Open The Properties Unity.exe
  2. Go to the Compatibility tab
  3. Check the box next to the property “Run this program as an administrator”
  4. Apply -> Ok
  5. Launch Unity from UnityHub.

This issue has been fixed in Nuitrack since version 0.32.0, please update the Nuitrack Runtime and Nuitrack SDK to the latest version (0.35.1).

Looking forward to your response.