Unity3D with Nuitrack AI - Crashing with multi person

Nuitrack SDK
1

Hi Nuitrack team,

I’m experiencing a crash when running the sample in AI mode, specifically when the detected person count is 1. The application tends to crash easily when multiple people move in and out of the sensor’s range. Could you please help check this issue?

Software version: Nuitrack 0.38.5, Unity 2021.3.30f1
License type: Lifetime (device-based)
Operating system: Windows
Hardware: Intel RealSense D435i

Steps to reproduce the error:

  1. Start the sample and track one person (Person A).

  2. Let two or three other people move around Person A for a while.

  3. After a short time, the application crashes silently.

    • This does not appear to be caused by the application itself, because when AI mode is turned off, everything works normally.

Please help take a look

Thanks

2

Hello @devGDs
Sorry for the delay.
We tested the default AllModulesScene sample in your case and did not reproduce the issue.
Does the crash occur in a specific sample or in your application? Is it happening in the compiled application or in the editor?
Could you please send us the logs?