Why the timestamps are always the same?


I copied the code from nuitrack-sdk/PythonNuitrack-beta/README.MD at master · 3DiVi/nuitrack-sdk · GitHub and tried to get timestamps from skeleton data, but I found it always the same.

How can I get the exact timestamp of each frame?

Best regards

Hi, @Huayra.

Could you, please, provide us with the following information?
We need to know:

  • OS
  • Nuitrack version
  • Used sensor
  • Python version

We’re looking forward to your response.

Hi, @gvr

  • My OS is Windows 11 Conda 23.3.1 Python 3.8.18.

  • I have installed py_nuitrack_windows_python3.8-0.0.1-py3-none-any.whl Nuitrack v0.37.11

  • Intel Realsense D455

Hey, @Huayra.

Thanks for your response.

We’ll take this case for further investigation, and we’ll inform you as soon as there’s some news.

Sorry for the inconvenience.

Hello, @Huayra.

We’ve investigated your issue. It seems that there’s actually a bug in our software.

Thank you for reporting this bug! We’ll fix it in the next release.
Sorry for inconvenience and let us know if you have any questions.

Hi, @gvr

Is this a bug with python release? If I use the c++ sdk instead, can I get the accurate timestamps?

Hello, @Huayra.

Apologies for the late reply.

Yes, it seems so. We’ve tested both python and C++ API, and the last one works. You can try to use it in order to get proper timestamps.

Feel free to contact us if you encounter any issue. Thanks for your interest in the Nuitrack.